Voice Assistants Connect Citizens with Government

Amazon Alexa and Google Assistant are changing the way peopleaccess information and get things done.

Smart speakers represent the fastest growing consumer technology in history. They have brought voice assistants into the home and are causing more use on smartphones and in cars. At their core, voice assistants are information sharing devices that are convenient for on the go citizens and increase accessibility for the sight impaired and those that struggle with written English content on websites. Government agencies all stood up websites 20 years ago to better connect with citizens and now are deploying voice apps to provide interactive information accessible by simply speaking.

Why Voice Matters Now for Government

A GROWING AUDIENCE

Over 500 million people worldwide are accessing Amazon Alexa and Google Assistant, including more than 100 million in the U.S. Smart speakers are the fastest growing device category in history-- faster even than mobile adoption. And, you have voice assistant use on smart phones rising quickly. This is a rapidly growing way that consumers get information today and important channel for government to connect with citizens.

INCREASING EFFICIENCY

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INCREASING ACCESSIBILITY

BRAVO TANGO BRAIN TRAINING

Winner of Webby People’s Voice Award

Best Use of Machine Learning

GET THEM TALKING

Learn more about how government agencies can leverage voice assistants to engage citizens.