Smart speakers represent the fastest growing consumer technology in history. They have brought voice assistants into the home and are causing more use on smartphones and in cars. At their core, voice assistants are information sharing devices that are convenient for on the go citizens and increase accessibility for the sight impaired and those that struggle with written English content on websites. Government agencies all stood up websites 20 years ago to better connect with citizens and now are deploying voice apps to provide interactive information accessible by simply speaking.
Winner of Webby People’s Voice Award
Best Use of Machine Learning
Learn more about how government agencies can leverage voice assistants to engage citizens.